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Add Muchobene to your site |
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Keep a live link with your visitors/users/customers!
Less than ten years ago, few web sites had a search function. Today, a site or a blog with no search box is unthinkable. But, what happens when visitors do not find what they are looking for on your site? What do you do to help them out? If they are potential customers, they may leave without giving you a chance to ask how you could still assist them, or to orient them towards a store carrying the item they were looking for. If they need technical support, they may feel disgruntled because your FAQ does not quite describe the problem they experience, or because they have to go through your complex technical support escalation system.
What if from now on, any visitor to your web site could ask his/her question and get a real-time answer as easily as entering their key words in a search box? Who will respond?
- Your staff, but also,
- Your existing users and customers! They are a tremendous resource, a resource that companies rarely tap into. The Muchobene Instant Help platform allows you to transparently outsource, or more exactly, crowdsource questions to the thousands of users that you already have.
Install Muchobene on your site, so that a Muchobene question box appears in
some of your web pages. When a visitor enters a question in the box, the
question is sent to other users in your network. Tell your user community to
download the Muchobene plugin from your site; when they download it they
become members of your network, eligible to receive questions. Voila!
in no time, your web site is also a live community.
Start here to install Muchobene on your
site. The installation process creates a network for you and a custom
question box that you can embed in your web pages.
Get new visitors/users/customers from Muchobene for free!
When visitors come on the Muchobene site, they will be able to select your network as the network most likely to answer their question. In doing so, they will also discover what you have to offer. If nobody in your community of users is able to respond to the question at this time, the question will be directed to other participants as a question coming from your site - which gives you exposure to more potential users.
For more information: partners@muchobene.com
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